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Rewarding Your Loyal Guests

Reward your most valuable hotel guests

iRewards is an online loyalty program that allows hotels to track and reward customers, by offering points when they book online.  Points are credited to the customer’s account each time they make a booking and these points can be exchanged for a choice of rewards (free nights, vouchers, spa treatments etc...). This tool offers clients a  real incentive to remain loyal to a hotel brand and can be used for both corporate and leisure guests.


iRewards will enable your Loyalty Club Members to:
  • Login via a secure and branded interface and manage their own accounts online
  • Check their points balance
  • Redeem points online
  • Access special discounts

 

Core Functionality

  • Allows you to manage your regular and most important guests from one central point
  • iRewards can be integrated with your PMS (Micros Fidelio- Opera and Hotsoft), datawarehouse or inhouse CRM system
  • Statements can be sent by email which eliminates the need for costly printed communications

Allows you to:
  • Reward your most valuable guests
  • Manage correspondence with your loyalty club members
  • Create and edit rewards offered
  • View and manage guests points and accounts
  • Report on: client booking patterns, points & redemptions