Client Services

Expert Advice and Analysis

Our account management team are passionate about helping hoteliers improve their online presence. We are experts in the hospitality technology industry and we are on hand to offer you analysis and advice.

Your success is our success. Our ultimate goal is to empower you to grow online revenue, increase direct bookings and conversion rates, and connect with your guests.

Reporting Service

Our reporting services are provided from our reporting dashboard and with insights from our experienced staff. We deliver your results by daily or weekly email reports, ensuring you have new data every 24 hours on the performance of your website and booking engine.



Training and Setup

All our products come with free training during the set-up phase. We believe in continually offering revised training sessions to facilitate new staff members who may join your organisation.

By providing a service of continual training, we know that you will continue to be able to get the best our of your products and services.

24/7 Technical Support

We understand that a product is only as good as its users. For this reason, we pride ourselves on giving our clients world class levels of support. 

We offer 24/7 support so we've always got your back and resolve things before everyone knows it.

Oracle Opera Expertise

Our experience working with Oracle Opera and OWS system ensures that we are able to provide the level of technical and user support expected from busy hotels. We have in-depth knowledge and experience with the reservations data flows to and from Opera systems.

Our technical team is always available to discuss aspects of Opera or help with troubleshooting issues.