Loyalty Software

With our Loyalty Software, you reward guests with incentives for those who are booking direct with you for the first time. Guests who repeatedly stay with your hotel can earn rewards points which can be redeemed against future in-house treats.

By introducing an immediate incentive at the time of booking is of much greater appeal to a potential guest and adds value to the direct channel.

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Guest Database & Preferences Management

Discounted Loyalty Rates

Points Based Redemption

GDPR Compliant

Past & Upcoming Bookings History

Gift Rewards for Your Customers to Redeem

Reports on Booking Patterns, Points & Redemptions

Integration to CRM systems

Guest Database & Preferences Management

Discounted Loyalty Rates

Points Based Redemption

GDPR Compliant

Past & Upcoming Bookings History

Gift Rewards for Your Customers to Redeem

Reports on Booking Patterns, Points & Redemptions

Integration to CRM systems

Loyalty Software

Product Features

You set the rewards for your customers to redeem.
Integrated with the P3 booking engine.
Secure, branded password protected interface for customers' login.

Integrated with OPERA system, data warehouse or in-house CRM system.
Customer relationship management - manage your customer touch points.
Store all of your valued clients records in an easy-to-use secure database.

What is Loyalty and How Does it Work?

Loyalty is the connection your brand has created with your guests. It can be seen as someone who values your hotel and is willing to book direct, or it can be seen as someone who repeatedly stays with your hotels.

To reward a guest for valuing you are over your competitors, you need to say thank you. Our Loyalty software enables hotels to reward guests with incentives for those who are booking direct with you for the first time. And for Guests who repeatedly stay with your Hotel, they can earn rewards points which can be redeemed against future in house treats.

Integrated with P3 Booking Engine

The optimum stage to sign up new loyalty members is during the booking process. By introducing an immediate incentive at the time of booking is of much greater appeal to a potential guest and adds value to the direct channel. This is called a “Loyalty Now” program.

For repeat corporate guests a points based Loyalty scheme is appealing as it enables them to collect points which can be used for free overnight stays, dinner or other incentives. You decide which incentives are most rewarding for your most valued guests.

Our system is fully integrated with Oracle OPERA and offers customers a real incentive to remain loyal to your brand. For points based rewards programs our software takes a daily extract from Opera and imports it to our loyalty system. This confirms reservations to our loyalty system that a reservation checked-out and points can be allocated to a members account.

Benefits For Your Hotel & Guests

- Design tailored to your branding to fit in with your website.

- Easy-to-use for both corporate and leisure guests.

- Promote instant sign-up within your booking engine.

- Enhance customer loyalty and repeat bookings.

- Promote brand value.

- Driving direct business away from OTAs.

- Increase direct bookings & online revenue.

- Enhance guest experience.

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GDPR Compliant

All of our products are designed with GDPR Compliance in mind. When it comes to Loyalty programs, data safety and security for both you and your guests is of paramount importance.

The Loyalty platform is designed to ensure that customer’s data is secure and cannot be accessed by others. Customer data is automatically anonymised after a certain set-time of a member’s inactivity.

All GDPR settings can be individually tailored allowing our customers to control the level of data management depending on their jurisdictions of operation and local legal requirements.

Want to Learn More?

Download our brochure and get access to more information about Integrated Loyalty Software.

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